Say goodbye to red tape and governmental inefficiency through e-governance

The word “government” has become synonymous with huge amounts of red tape, bureaucratic inefficiency and uneven implementation of policies. The phrase “maximum governance, minimum government” has become commonplace, as the political establishment seeks to replace rigid control with an enabling hand which seeks to allow citizens  to develop themselves fully.
Political leaders are quickly realizing that technology can provide a helping hand in this regard. Government departments and public sector industries are trying to emulate the efficiency and quality compliance processes of the private sector in order to provide services more effectively. The entire gamut of IT solutions capable of enhancing governance is widely referred to as “e-governance”. 

Here are a few of the ways in which e-governance solutions have brought about a revolution:

• Better documentation for various departments: Ensuring effective documentation is a must for all government departments. However, physically managing files becomes cumbersome, especially when mega departments, such as telecom and HR are concerned. Thanks to ERP solutions, however, department heads can easily keep track of projects with long incubation dates.

• Efficient recruitment: Almost everybody would love to have the job security and hefty perks associated with governmental jobs. As a result, departments have to handle immense numbers of applications on a regular basis. Finding perfect candidates under such circumstances is far from easy. Dedicated hiring solutions pioneered by software development companies, however, can provide governments with qualified and efficient recruits while avoiding the associated hassle. ERP solutions also allow employment policies to be stored on cloud, for quick and reliable retrieval.

• Making big-ticket projects easier through 3D modelling and animation: Developing physical infrastructure usually falls under governmental ambit in most parts of the world. The actual conceptualization of such projects can be a very cumbersome task, especially if conventional methods are followed. 2D/3D modelling and animation can, however, greatly help in designing infrastructural projects. They can also prevent employees from snoring off at meetings involving presentations.

• Allowing for more effective citizen engagement: Governance is often accused of not being receptive enough to the needs of citizens. E-governance solutions can greatly reverse such scenarios. Effective website design, for instance, can allow citizens to air their complaints more easily, while mobile apps allow such grievances to be tracked at any time.

• Software upgradation and maintenance: Government departments are infamous for their use of outdated and inefficient software. Software development companies allow the public sector to reverse this reputation, by entering into contracts which provide for the periodic upgradation and maintenance of software. No longer will projects get held up by serious bugs-a single message to technical support teams will allow for their speedy resolution, often remotely.

• Uniformity of implementation: Typically, stringent governmental policies are meant to be implemented across states and countries. However, the lack of physical access to crucial documents, as well as deficiencies in the understanding of strategic goals among key personnel often leads to haphazard implementation, especially if traditional methods are followed. E-governance greatly reduces the risk of such failures; all documents can be stored at a virtual space(preferably cloud), and the follow-up actions decided upon at key meetings can be tracked a lot more easily thanks to intelligent enterprise solutions. E-governance solutions also emphasize upon the training of personnel in the handling of relevant software. 
  
  

It is e-governance solutions like these which facilitated the speedy implementation of the UID(Unique Identification Number) concept in India(popularly known as Aadhar), and the creation of massive public grievance portals aimed at exposing corruption in Nigeria.

Throughout the world, government departments are transitioning from the use of physical folders to cloud storage, and from the use of telephones to enterprise mobility solutions for inter-departmental communication. Eclipse Technoconsulting Global (P) Ltd., a leading software development company in Kolkata, India, has been a pioneer in the creation and deployment of e-governance systems for over 4 years. Through the revolutionary use of ICT(Information and Communications Technology), we are bringing a smile to the faces of many millions of people who had previously not known good governance. Follow our journey to revolutionize governance at Eclipsetech12 or #eclipseindia.